Cherwell Software CEO: We Don't Need An Exit Strategy

Cherwell's platform adheres to Pink Elephant and ITIL (Information Technology Infrastructure Library) best practices. Cherwell also promotes a patented ...

Read more at: http://www.mspmentor.net/2011/01/31/cherwell-software-ceo-we-dont-need-an-exit-strategy/

ITIL Certification Needs Grow with Ricoh $300 Million MDS Investment

It will be building upon what it says is “its core foundation of industry-leading hardware and software technologies and document and IT-related services. ...

Read more at: http://www.tmcnet.com/channels/itil-certification/articles/138966-itil-certification-needs-grow-with-ricoh-300-million.htm

ITIL Certification Needs Grow with Ricoh $300 Million MDS Investment

It will be building upon what it says is “its core foundation of industry-leading hardware and software technologies and document and IT-related services. ...

Read more at: http://www.tmcnet.com/channels/itil-certification/articles/138966-itil-certification-needs-grow-with-ricoh-300-million.htm

ITIL Certification Needs Grow with Ricoh $300 Million MDS Investment

It will be building upon what it says is “its core foundation of industry-leading hardware and software technologies and document and IT-related services. ...

Read more at: http://www.tmcnet.com/channels/itil-certification/articles/138966-itil-certification-needs-grow-with-ricoh-300-million.htm

ITIL Certification Needs Grow with Ricoh $300 Million MDS Investment

It will be building upon what it says is “its core foundation of industry-leading hardware and software technologies and document and IT-related services. ...

Read more at: http://www.tmcnet.com/channels/itil-certification/articles/138966-itil-certification-needs-grow-with-ricoh-300-million.htm

BMC signs IT service management deal with credit union

The United Nations Federal Credit Union (UNFCU) has signed an agreement with BMC Software to provide IT service management (ITSM), automation and discovery ...

Read more at: http://rfpconnect.com/news/2011/1/26/bmc-signs-it-service-management-deal-with-credit-union

Freelance Journalist Focus: Steve Cotterell

I am the assessor for the APM Group/OGC Project Management Software Endorsement Scheme. I am also the auditor for their ITIL Software Endorsement Scheme. ...

Read more at: http://www.featuresexec.com/bulletin/news.php?newsid=XQTEi

NetSol Technologies Achieves ISO 20000 Certification

ISO 20000, based on the ITIL V3 framework, is considered the foremost IT services management standard in the world. It provides a framework of integrated ...

Read more at: http://www.globenewswire.com/newsroom/news.html?d=211578

Ricoh accelerates shift with global managed document services expansion

In addition, Ricoh has globally adopted the ITIL® services delivery framework, which is the most widely used approach to IT services management. ...

Read more at: http://whattheythink.com/news/48734-ricoh-global-managed-document-services-expansion/

Ricoh Spends US$ 300m to Shift Focus to Managed Document Services

Using its core hardware and software technologies, the shift will see Ricoh focusing not just on the provision of hardware and software, but offering entire ...

Read more at: http://www.cmswire.com/cms/document-management/ricoh-spends-us-300m-to-shift-focus-to-managed-document-services-009905.php

Ricoh Spends US$ 300m to Shift Focus to Managed Document Services

Using its core hardware and software technologies, the shift will see Ricoh focusing not just on the provision of hardware and software, but offering entire ...

Read more at: http://www.cmswire.com/cms/document-management/ricoh-spends-us-300m-to-shift-focus-to-managed-document-services-009905.php

ManageEngine Adds Hyper-V Support to Applications Manager

ManageEngine, makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions, ...

Read more at: http://pr-usa.net/index.php?option=com_content&task=view&id=594015&Itemid=33

ManageEngine Adds Hyper-V Support to Applications Manager

The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management ...

Read more at: http://www.sys-con.com/node/1679525

ManageEngine Adds Hyper-V Support to Applications Manager

The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management ...

Read more at: http://www.sys-con.com/node/1679525

IT Service Management Software features user-centric approach.

Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...

Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-features-user-centric-approach-589924

IT Service Management Software features user-centric approach.

Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...

Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-features-user-centric-approach-589924

IT Service Management Software features user-centric approach.

Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...

Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-features-user-centric-approach-589924

IT Service Management Software features user-centric approach.

Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...

Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-features-user-centric-approach-589924

LANDesk Delivers New Release of Service Desk Management Suite

Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...

Read more at: http://www.sys-con.com/node/1675606

Synaptics Selects Service-now.com SaaS to Automate IT Operations

"Service-now.com is the modern ITSM tool that can scale with our global growth plans while supporting our unique ITIL-based processes," said David Riley, ...

Read more at: http://www.prnewswire.com/news-releases/synaptics-selects-service-nowcom-saas-to-automate-it-operations-113265234.html

Synaptics Selects Service-now.com SaaS to Automate IT Operations

"Service-now.com is the modern ITSM tool that can scale with our global growth plans while supporting our unique ITIL-based processes," said David Riley, ...

Read more at: http://www.prnewswire.com/news-releases/synaptics-selects-service-nowcom-saas-to-automate-it-operations-113265234.html

IT Skills Report: Demand Growing for ITIL, Cloud, Security

The boom in cloud-based applications is likely one factor driving demand for JavaScript (+98% to 7919) and HTML (+85% to 8547). "Throw in the fact that the ...

Read more at: http://www.ebizq.net/blogs/soainaction/2011/01/it_skills_report_demand_growin.php

29 New APIs: URL Shortening, Domain Registration and Email Marketing

LiveTime Software is a vendor of Cloud based ITIL Service Management and Help Desk software. The API allows developers to authenticate users, retrieve user, ...

Read more at: http://blog.programmableweb.com/2011/01/09/29-new-apis-url-shortening-domain-registration-and-email-marketing/

IT Skills Report: Demand Growing for ITIL, Cloud, Security

The boom in cloud-based applications is likely one factor driving demand for JavaScript (+98% to 7919) and HTML (+85% to 8547). "Throw in the fact that the ...

Read more at: http://www.ebizq.net/blogs/soainaction/2011/01/it_skills_report_demand_growin.php

IT Skills Report: Demand Growing for ITIL, Cloud, Security

The boom in cloud-based applications is likely one factor driving demand for JavaScript (+98% to 7919) and HTML (+85% to 8547). "Throw in the fact that the ...

Read more at: http://www.ebizq.net/blogs/soainaction/2011/01/it_skills_report_demand_growin.php

Case study: How McKesson develops software faster and better with innovative ...

You also talked about maturity and the various maturity models, be it CMMI, ITIL, or when you start getting into our world, we have to take into ...

Read more at: http://www.zdnet.com/blog/gardner/case-study-how-mckesson-develops-software-faster-and-better-with-innovative-use-of-new-hp-alm-11-suite/4005

LiveTime Software Gets Debt Funding

... LiveTime will use the funding to support its growth. LiveTime provides ITIL service management and help desk software via software-as-a-service.

Read more at: http://www.socaltech.com/livetime_software_gets_debt_funding/s-0033063.html

LiveTime Software Gets Debt Funding

... LiveTime will use the funding to support its growth. LiveTime provides ITIL service management and help desk software via software-as-a-service.

Read more at: http://www.socaltech.com/livetime_software_gets_debt_funding/s-0033063.html

DirectPointe Aligns With Quest Software to Enable Monitoring and Management ...

For the first time, infrastructure and application performance management is being incorporated with a full, ITIL-compliant SDM system. ...

Read more at: http://www.prnewswire.com/news-releases/directpointe-aligns-with-quest-software-to-enable-monitoring-and-management-tools-to-be-delivered-as-a-service-112795709.html

Linium Blasts Off with Apollo 13 ITSM and ITIL Simulation

... Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.

Read more at: http://www.prlog.org/11186454-linium-blasts-off-with-apollo-13-itsm-and-itil-simulation.html

Linium Blasts Off with Apollo 13 ITSM and ITIL Simulation

... Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.

Read more at: http://www.prlog.org/11186454-linium-blasts-off-with-apollo-13-itsm-and-itil-simulation.html