Fox IT Takes ITSM, ITIL to the Cloud with ITSM 2.0

The shift to the cloud, especially single-server virtualization arguably intensifies the need for ITIL processes and with this excellent ITIL training and certification. While there are fewer serversâ€"and by extension less software that can get buggy ...

Read more at: http://www.tmcnet.com/channels/itil-certification/articles/169434-fox-it-takes-itsm-itil-the-cloud-with.htm

Fox IT Takes ITSM, ITIL to the Cloud with ITSM 2.0

The shift to the cloud, especially single-server virtualization arguably intensifies the need for ITIL processes and with this excellent ITIL training and certification. While there are fewer serversâ€"and by extension less software that can get buggy ...

Read more at: http://www.tmcnet.com/channels/itil-certification/articles/169434-fox-it-takes-itsm-itil-the-cloud-with.htm

Softlib Announces iSolve v8 - Next-Generation Knowledge Solution for Service ...

iSolve is a Virtual Knowledge Base, allowing IT organizations, technology vendors and call centers to organize, add, share, discover and analyze use of federated knowledge from a single application, without moving information around. ITIL-compliant ...

Read more at: http://www.prnewswire.com/news-releases/softlib-announces-isolve-v8---next-generation-knowledge-solution-for-service-delivery-120863294.html

ioko selects BMC software for iSMI

ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...

Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411

ioko selects BMC software for iSMI

ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...

Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411

ioko selects BMC software for iSMI

ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...

Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411

ioko selects BMC software for iSMI

ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...

Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411

ioko selects BMC software for iSMI

ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...

Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411

ioko selects BMC software for iSMI

ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...

Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411

Hard facts on Software - A fresh look at SOA examples

Service-now.com recently launched a cloud-based offering that combines the best of everything â€" ITIL v3 with Web 2.0 technology and SOA â€" to provide a rich user experience to address a firm's problem management needs. To support Extreme Transaction ...

Read more at: http://www.economist.com.na/index.php?option=com_content&view=article&id=23593:hard-facts-on-software-a-fresh-look-at-soa-examples&catid=585:columns&Itemid=70

ioko selects BMC software for iSMI

ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...

Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411

ioko selects BMC software for iSMI

ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...

Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411

CUSTOMER SUCCESS: Global IT Provider ioko Eliminates Client Downtime with BMC ...

ITIL® is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office, and is used here by BMC Software, Inc., under license from and with the permission of ...

Read more at: http://www.businesswire.com/news/home/20110418005291/en/CUSTOMER-SUCCESS-Global-Provider-ioko-Eliminates-Client

SysAid's ITIL-Based Software Gains Popularity with Financial Services Firms

By Brendan B. Read, Senior Contributing Editor More financial services firms appear to be going to ITIL (IT Infrastructure Library), if at least one report from a supplier of ITIL-enabled software is any indication. Which means that these companies ...

Read more at: http://www.tmcnet.com/channels/itil-certification/articles/165147-sysaids-itil-based-software-gains-popularity-with-financial.htm

SysAid's ITIL-Based Software Gains Popularity with Financial Services Firms

By Brendan B. Read, Senior Contributing Editor More financial services firms appear to be going to ITIL (IT Infrastructure Library), if at least one report from a supplier of ITIL-enabled software is any indication. Which means that these companies ...

Read more at: http://www.tmcnet.com/channels/itil-certification/articles/165147-sysaids-itil-based-software-gains-popularity-with-financial.htm

Industry Watch: Is ITIL any more relevant?

I asked him if the set of best practices for supporting business through its IT operations had anything at all to do with developers, and he said that ITIL is not about application development, although it does touch on it. Last month, I hosted an SD ...

Read more at: http://www.sdtimes.com/INDUSTRY_WATCH_IS_ITIL_ANY_MORE_RELEVANT_/By_DAVID_RUBINSTEIN/About_ITIL/35448

Nimsoft Broadens Offerings With Unified Manager

Data center software specialist Nimsoft has introduced Unified Manager, a multi-tenant solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution. The new offering expands the ...

Read more at: http://www.datacenterknowledge.com/archives/2011/04/06/nimsoft-broadens-offerings-with-unified-manager/

Ruth Quinde Joins BKD

Quinde has more than seven years of experience performing system selections, implementations and training for financial and customer relationship management applications. She has her IT Infrastructure Library (ITIL) certification and is trained in ...

Read more at: http://pr-usa.net/index.php?option=com_content&task=view&id=690616&Itemid=30

Ingram Expands Services Portfolio With IBM, Intermedia, Fujitsu

They've basically been building solutions leveraging IBM hardware and software. There's a certain level of comfort dealing with a partner you know. I think that will be an attraction [to the new IBM services]," Bergerson said. ...

Read more at: http://www.crn.com/news/channel-programs/229401369/ingram-expands-services-portfolio-with-ibm-intermedia-fujitsu.htm

Ingram Expands Services Portfolio With IBM, Intermedia, Fujitsu

They've basically been building solutions leveraging IBM hardware and software. There's a certain level of comfort dealing with a partner you know. I think that will be an attraction [to the new IBM services]," Bergerson said. ...

Read more at: http://www.crn.com/news/channel-programs/229401369/ingram-expands-services-portfolio-with-ibm-intermedia-fujitsu.htm

Nimsoft Broadens Offerings With Unified Manager

Data center software specialist Nimsoft has introduced Unified Manager, a multi-tenant solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution. The new offering expands the ...

Read more at: http://www.datacenterknowledge.com/archives/2011/04/06/nimsoft-broadens-offerings-with-unified-manager/

Multi-Tenant Software unifies IT monitoring, service management.

April 8, 2011 - Nimsoft Unified Manager, combining infrastructure monitoring and ITIL®-based service management capabilities, helps service providers and IT organizations optimize delivery of IT services across internal and external IT infrastructures. ...

Read more at: http://news.thomasnet.com/fullstory/Multi-Tenant-Software-unifies-IT-monitoring-service-management-594373

Multi-Tenant Software unifies IT monitoring, service management.

April 8, 2011 - Nimsoft Unified Manager, combining infrastructure monitoring and ITIL®-based service management capabilities, helps service providers and IT organizations optimize delivery of IT services across internal and external IT infrastructures. ...

Read more at: http://news.thomasnet.com/fullstory/Multi-Tenant-Software-unifies-IT-monitoring-service-management-594373

Nimsoft Broadens Offerings With Unified Manager

Data center software specialist Nimsoft has introduced Unified Manager, a multi-tenant solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution. The new offering expands the ...

Read more at: http://www.datacenterknowledge.com/archives/2011/04/06/nimsoft-broadens-offerings-with-unified-manager/

Nimsoft Broadens Offerings With Unified Manager

Data center software specialist Nimsoft has introduced Unified Manager, a multi-tenant solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution. The new offering expands the ...

Read more at: http://www.datacenterknowledge.com/archives/2011/04/06/nimsoft-broadens-offerings-with-unified-manager/

BMC Software Recognizes Partners for Outstanding Performance

RightStar Systems is a leading provider of ITIL®-based service management solutions for upper-middle market firms and government agencies. As a long-term BMC Software partner, RightStar has completed hundreds of projects helping customers design, ...

Read more at: http://www.businesswire.com/news/home/20110404006477/en/BMC-Software-Recognizes-Partners-Outstanding-Performance

BMC Software Recognizes Partners for Outstanding Performance

RightStar Systems is a leading provider of ITIL®-based service management solutions for upper-middle market firms and government agencies. As a long-term BMC Software partner, RightStar has completed hundreds of projects helping customers design, ...

Read more at: http://www.businesswire.com/news/home/20110404006477/en/BMC-Software-Recognizes-Partners-Outstanding-Performance

SunView Software's ChangeGear® is Certified by ITIL® V3.1 PinkVERIFY™

TAMPA, Fla., March 15, 2011 /PRNewswire/ -- SunView Software today announced that ChangeGear®, a leading IT service management software, has been recognized for ITIL® V3 compatibility through PinkVERIFY from leading ITSM education and consulting ...

Read more at: http://www.prnewswire.com/news-releases/sunview-softwares-changegear-is-certified-by-itil-v31-pinkverify-118015214.html

Kovair and nSolutions Partner to Enhance ITSM CMDB Automation nSolutions NOVA ...

This integrated product will provide customers automation of ITIL (IT Infrastructure Library) compatible IT Service Management with the Kovair ALM Studio with real time visibility and control of the IT infrastructure through NOVA. ...

Read more at: http://www.marketwire.com/press-release/Kovair-nSolutions-Partner-Enhance-ITSM-CMDB-Automation-nSolutions-NOVA-Product-Line-1419270.htm

The Road to Effective Capacity Management

Larry Klosterboer, author of ITIL Capacity Management, shows you how to break this complex discipline into simple, manageable steps that will quickly have you on the road to effectively managing your capacity. Following the basic guidance of ITIL and ...

Read more at: http://www.informit.com/articles/article.aspx?p=1693533