Tuesday, May 31, 2011

IT Service Management Software incorporates SSO support.

By removing the complex and expensive customization and training normally associated with legacy ITIL products. Customers are able to implement LiveTime within a matter of weeks not months. Available On Demand (SaaS) or On Premise (software, ...


Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-incorporates-SSO-support-596760

Monday, May 30, 2011

SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...

SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...


Read more at: http://www.prnewswire.com/news-releases/sunview-software-releases-changegear-service-catalog-to-improve-it-service-delivery-122589953.html

Sunday, May 29, 2011

SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...

SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...


Read more at: http://www.prnewswire.com/news-releases/sunview-software-releases-changegear-service-catalog-to-improve-it-service-delivery-122589953.html

Saturday, May 28, 2011

SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...

SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...


Read more at: http://www.prnewswire.com/news-releases/sunview-software-releases-changegear-service-catalog-to-improve-it-service-delivery-122589953.html

Friday, May 27, 2011

SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...

SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...


Read more at: http://www.prnewswire.com/news-releases/sunview-software-releases-changegear-service-catalog-to-improve-it-service-delivery-122589953.html

Thursday, May 26, 2011

SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...

SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...


Read more at: http://www.prnewswire.com/news-releases/sunview-software-releases-changegear-service-catalog-to-improve-it-service-delivery-122589953.html

Wednesday, May 25, 2011

SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...

SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...


Read more at: http://www.prnewswire.com/news-releases/sunview-software-releases-changegear-service-catalog-to-improve-it-service-delivery-122589953.html

Tuesday, May 24, 2011

LiveTime Integrates OpenID and Google Docs into Cloud Based ITSM Service Desk ...

LiveTime removes the complex and expensive customization and training normally associated with legacy ITIL products. Customers are able to implement LiveTime within a matter of weeks not months. Available On Demand (SaaS) or On Premise (software, ...


Read more at: http://www.sys-con.com/node/1845680

Monday, May 23, 2011

Monitor 24-7 Announces The Release Of IncidentMonitor Version 9.2 - Service ...

After months of consultative planning with customers, Monitor 24-7 Inc., the creators of the award winning IncidentMonitor service desk software solution, are proud to announce the launch of IncidentMonitor version 9.2, featuring the same famous ...


Read more at: http://www.digitaljournal.com/pr/315902

Sunday, May 22, 2011

Monitor 24-7 Announces The Release Of IncidentMonitor Version 9.2 - Service ...

After months of consultative planning with customers, Monitor 24-7 Inc., the creators of the award winning IncidentMonitor service desk software solution, are proud to announce the launch of IncidentMonitor version 9.2, featuring the same famous ...


Read more at: http://www.digitaljournal.com/pr/315902

Saturday, May 21, 2011

Information Technology Library Infrastructure

Timely reports are associated with change tracking, release management, configuring Documentation which all meets standards of ITILEcora software has a very strong Value proposition that works within the service supporting section of the ITIL which ...


Read more at: http://www.addpr.com/articles/country_music/70378.html

Friday, May 20, 2011

CUSTOMER SUCCESS: China's Bank of Communications Achieves Unified and ...

... five largest commercial banks, created a unified IT service management system for its Shanghai data center using solutions from BMC Software (NASDAQ: BMC) to significantly improve performance over its first ITIL® implementation 10 years ago. ...


Read more at: http://eon.businesswire.com/news/eon/20110518005248/en/BMC/BMC-Software/China-Bank-of-Communications

Thursday, May 19, 2011

CUSTOMER SUCCESS: China's Bank of Communications Achieves Unified and ...

... five largest commercial banks, created a unified IT service management system for its Shanghai data center using solutions from BMC Software (NASDAQ: BMC) to significantly improve performance over its first ITIL® implementation 10 years ago. ...


Read more at: http://eon.businesswire.com/news/eon/20110518005248/en/BMC/BMC-Software/China-Bank-of-Communications

Wednesday, May 18, 2011

CUSTOMER SUCCESS: China's Bank of Communications Achieves Unified and ...

... five largest commercial banks, created a unified IT service management system for its Shanghai data center using solutions from BMC Software (NASDAQ: BMC) to significantly improve performance over its first ITIL® implementation 10 years ago. ...


Read more at: http://eon.businesswire.com/news/eon/20110518005248/en/BMC/BMC-Software/China-Bank-of-Communications

Tuesday, May 17, 2011

Wellcome Trust Recognised by Computerworld as a 2011 Honors Laureate

"We have designed better processes based on ITIL v3 then automated these using cloud services from ServiceNow. As we run IT operations more efficiently, these savings allow our organisation to dedicate more funds towards its research programmes in ...


Read more at: http://www.prnewswire.com/news-releases/wellcome-trust-recognised-by-computerworld-as-a-2011-honors-laureate-121998473.html

Monday, May 16, 2011

Revealed: NBN Co's IT strategy

On page three, read why NBN Co prefers to deploy commercial-off-the-shelf software. On page four, read about NBN Co's focus on ITIL and other IT standards. Led by Claire Rawlins, NBN Co's IT team looks after the technology needs of 700 staff. ...


Read more at: http://www.itnews.com.au/News/257566,revealed-nbn-cos-it-strategy.aspx

Sunday, May 15, 2011

CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...

The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...


Read more at: http://www.prnewswire.com/news-releases/ca-technologies-receives-highest-level-of-itil-certifications-from-pinkverify-and-ogc-iss-121492514.html

Saturday, May 14, 2011

ITIL-Powered RightAnswers Unified Knowledge Platform Goes Mobile

The software automatically recognizes which device is being used and customizes the view and output for that unit. For organizations with existing mobile applications RightAnswers Mobile can be seamlessly integrated to provide all of the functionality ...


Read more at: http://www.tmcnet.com/channels/itil-certification/articles/174388-itil-powered-rightanswers-unified-knowledge-platform-goes-mobile.htm

Friday, May 13, 2011

ITIL-Powered RightAnswers Unified Knowledge Platform Goes Mobile

The software automatically recognizes which device is being used and customizes the view and output for that unit. For organizations with existing mobile applications RightAnswers Mobile can be seamlessly integrated to provide all of the functionality ...


Read more at: http://www.tmcnet.com/channels/itil-certification/articles/174388-itil-powered-rightanswers-unified-knowledge-platform-goes-mobile.htm

Thursday, May 12, 2011

CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...

The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...


Read more at: http://www.prnewswire.com/news-releases/ca-technologies-receives-highest-level-of-itil-certifications-from-pinkverify-and-ogc-iss-121492514.html

Wednesday, May 11, 2011

CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...

The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...


Read more at: http://www.prnewswire.com/news-releases/ca-technologies-receives-highest-level-of-itil-certifications-from-pinkverify-and-ogc-iss-121492514.html

Tuesday, May 10, 2011

CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...

The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...


Read more at: http://www.prnewswire.com/news-releases/ca-technologies-receives-highest-level-of-itil-certifications-from-pinkverify-and-ogc-iss-121492514.html

Monday, May 9, 2011

CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...

The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...


Read more at: http://www.prnewswire.com/news-releases/ca-technologies-receives-highest-level-of-itil-certifications-from-pinkverify-and-ogc-iss-121492514.html

Sunday, May 8, 2011

Survey Reveals 68 Percent Of Global Organizations Planning To Adopt Cloud Strategy

Axios Systems is the world's leading provider of Enterprise ITSM software. Benefiting from more than 20 years of development and investment, Axios Systems' core software solution, assyst, intuitively steers users through the ITIL processes. ...


Read more at: http://www.bsminfo.com/article.mvc/Survey-Reveals-68-Percent-Of-Global-0001

Saturday, May 7, 2011

Survey Reveals 68 Percent Of Global Organizations Planning To Adopt Cloud Strategy

Axios Systems is the world's leading provider of Enterprise ITSM software. Benefiting from more than 20 years of development and investment, Axios Systems' core software solution, assyst, intuitively steers users through the ITIL processes. ...


Read more at: http://www.bsminfo.com/article.mvc/Survey-Reveals-68-Percent-Of-Global-0001

Friday, May 6, 2011

Survey Reveals 68 Percent Of Global Organizations Planning To Adopt Cloud Strategy

Axios Systems is the world's leading provider of Enterprise ITSM software. Benefiting from more than 20 years of development and investment, Axios Systems' core software solution, assyst, intuitively steers users through the ITIL processes. ...


Read more at: http://www.bsminfo.com/article.mvc/Survey-Reveals-68-Percent-Of-Global-0001

Thursday, May 5, 2011

Panel: The Cloud Requires Fresh IT Skills

Today, CIO duties are largely centered around the management of information using industry processes such as the Capability Maturity Model Integration (CMMI) and the IT Information Library (ITIL). In the future, CIOs will have to think more about ...


Read more at: http://www.pcworld.com/businesscenter/article/227238/panel_the_cloud_requires_fresh_it_skills.html

Wednesday, May 4, 2011

HP Signs Services Agreement with Dollar Thrifty Automotive Group

Using products from its software suite, HP will synchronize DTG's technology infrastructure with the Information Technology Infrastructure Library (ITIL) Version 3 service management framework. This will help DTG improve information management by ...


Read more at: http://www.businesswire.com/news/home/20110503005683/en/HP-Signs-Services-Agreement-Dollar-Thrifty-Automotive

Tuesday, May 3, 2011

HP Signs Services Agreement with Dollar Thrifty Automotive Group

Using products from its software suite, HP will synchronize DTG's technology infrastructure with the Information Technology Infrastructure Library (ITIL) Version 3 service management framework. This will help DTG improve information management by ...


Read more at: http://www.businesswire.com/news/home/20110503005683/en/HP-Signs-Services-Agreement-Dollar-Thrifty-Automotive

Monday, May 2, 2011

German Federal Employment Agency streamlines its IT operating processes with ...

In the past, T-Systems worked with the Federal Employment Agency for three years to restructure all of the agency's IT operating processes based on ITIL (IT Infrastructure Library) and align its legacy IT landscape accordingly. ...


Read more at: http://www.wirelessweek.com/News/Feeds/2011/05/wireless-german-federal-employment-agency-streamlines-its-i/

Sunday, May 1, 2011

Softlib Announces iSolve v8 - Next-Generation Knowledge Solution for Service ...

iSolve is a Virtual Knowledge Base, allowing IT organizations, technology vendors and call centers to organize, add, share, discover and analyze use of federated knowledge from a single application, without moving information around. ITIL-compliant ...


Read more at: http://pr-usa.net/index.php?option=com_content&task=view&id=710633&Itemid=29