Read more at: http://www.informit.com/articles/article.aspx?p=1693533
Thursday, March 31, 2011
The Road to Effective Capacity Management
Larry Klosterboer, author of ITIL Capacity Management, shows you how to break this complex discipline into simple, manageable steps that will quickly have you on the road to effectively managing your capacity. Following the basic guidance of ITIL and ...
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