BMC Remedy also enabled HHC to begin implementing ITIL®-aligned service management processes as part of their consolidation efforts. âœAs part of our consolidation program we began adopting ITIL for standard processes across the board,â said Keil. ...
Read more at: http://www.businesswire.com/news/home/20110221005231/en/CUSTOMER-SUCCESS-York-Health-Care-Provider-Completes
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