Read more at: http://www.informationweek.com/news/smb/hardware_software/230500071
Friday, June 10, 2011
SMBs Face Help Desk Integration Challenges
SMB help desks are also taking an inconsistent approach to industry standards, according to the survey: While more than half have implemented some form of Information Technology Infrastructure Library (ITIL), for example, only 8% strictly enforce it. ...
Thursday, June 9, 2011
SMBs Face Help Desk Integration Challenges
SMB help desks are also taking an inconsistent approach to industry standards, according to the survey: While more than half have implemented some form of Information Technology Infrastructure Library (ITIL), for example, only 8% strictly enforce it. ...
Read more at: http://www.informationweek.com/news/smb/hardware_software/230500071
Wednesday, June 8, 2011
SMBs Face Help Desk Integration Challenges
SMB help desks are also taking an inconsistent approach to industry standards, according to the survey: While more than half have implemented some form of Information Technology Infrastructure Library (ITIL), for example, only 8% strictly enforce it. ...
Read more at: http://www.informationweek.com/news/smb/hardware_software/230500071
Tuesday, June 7, 2011
Atlassian, New Relic, OTRS, PagerDuty, Pivotal Labs, ServiceNow, SugarCRM, and ...
The OTRS product suite comprises a Help Desk, an ITIL V3-compatible IT service management (ITSM) solution, an associated iPhone App and an underlying technology platform. Over 85000 corporate groups worldwide use OTRS to improve service, ...
Read more at: http://www.sys-con.com/node/1863062
Monday, June 6, 2011
NetEnrich Launches New Cloud Practice for Solution Providers Building Cloud ...
In addition, NetEnrich provides enterprise-class, ISO 27001-certified Network Operations Center (NOC) fully staffed 24x7, 365-days per year with the capability to perform ITIL-based SOPs and full remediation with root cause analysis to ensure optimal ...
Sunday, June 5, 2011
HP Launches IT Performance Suite
Moreover, the IT Performance Suite uses HP's lifecycle approach to software development and management, and integrates industry standards such as the ITIL (Information Technology Infrastructure Library), HP said. In addition, HP research has identified ...
Read more at: http://www.eweek.com/c/a/Enterprise-Applications/HP-Launches-IT-Performance-Suite-465217/
Saturday, June 4, 2011
HP Launches IT Performance Suite
Moreover, the IT Performance Suite uses HP's lifecycle approach to software development and management, and integrates industry standards such as the ITIL (Information Technology Infrastructure Library), HP said. In addition, HP research has identified ...
Read more at: http://www.eweek.com/c/a/Enterprise-Applications/HP-Launches-IT-Performance-Suite-465217/
Friday, June 3, 2011
HP Launches IT Performance Suite
Moreover, the IT Performance Suite uses HP's lifecycle approach to software development and management, and integrates industry standards such as the ITIL (Information Technology Infrastructure Library), HP said. In addition, HP research has identified ...
Read more at: http://www.eweek.com/c/a/Enterprise-Applications/HP-Launches-IT-Performance-Suite-465217/
Thursday, June 2, 2011
HP Launches IT Performance Suite
Moreover, the IT Performance Suite uses HP's lifecycle approach to software development and management, and integrates industry standards such as the ITIL (Information Technology Infrastructure Library), HP said. In addition, HP research has identified ...
Read more at: http://www.eweek.com/c/a/Enterprise-Applications/HP-Launches-IT-Performance-Suite-465217/
Wednesday, June 1, 2011
HP Launches IT Performance Suite
Moreover, the IT Performance Suite uses HP's lifecycle approach to software development and management, and integrates industry standards such as the Information Technology Infrastructure Library (ITIL), HP said. In addition, HP research has identified ...
Read more at: http://www.eweek.com/c/a/Enterprise-Applications/HP-Launches-IT-Performance-Suite-465217/
Tuesday, May 31, 2011
IT Service Management Software incorporates SSO support.
By removing the complex and expensive customization and training normally associated with legacy ITIL products. Customers are able to implement LiveTime within a matter of weeks not months. Available On Demand (SaaS) or On Premise (software, ...
Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-incorporates-SSO-support-596760
Monday, May 30, 2011
SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...
SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...
Sunday, May 29, 2011
SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...
SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...
Saturday, May 28, 2011
SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...
SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...
Friday, May 27, 2011
SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...
SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...
Thursday, May 26, 2011
SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...
SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...
Wednesday, May 25, 2011
SunView Software Releases ChangeGear® Service Catalog to Improve IT Service ...
SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain ...
Tuesday, May 24, 2011
LiveTime Integrates OpenID and Google Docs into Cloud Based ITSM Service Desk ...
LiveTime removes the complex and expensive customization and training normally associated with legacy ITIL products. Customers are able to implement LiveTime within a matter of weeks not months. Available On Demand (SaaS) or On Premise (software, ...
Read more at: http://www.sys-con.com/node/1845680
Monday, May 23, 2011
Monitor 24-7 Announces The Release Of IncidentMonitor Version 9.2 - Service ...
After months of consultative planning with customers, Monitor 24-7 Inc., the creators of the award winning IncidentMonitor service desk software solution, are proud to announce the launch of IncidentMonitor version 9.2, featuring the same famous ...
Read more at: http://www.digitaljournal.com/pr/315902
Sunday, May 22, 2011
Monitor 24-7 Announces The Release Of IncidentMonitor Version 9.2 - Service ...
After months of consultative planning with customers, Monitor 24-7 Inc., the creators of the award winning IncidentMonitor service desk software solution, are proud to announce the launch of IncidentMonitor version 9.2, featuring the same famous ...
Read more at: http://www.digitaljournal.com/pr/315902
Saturday, May 21, 2011
Information Technology Library Infrastructure
Timely reports are associated with change tracking, release management, configuring Documentation which all meets standards of ITILEcora software has a very strong Value proposition that works within the service supporting section of the ITIL which ...
Read more at: http://www.addpr.com/articles/country_music/70378.html
Friday, May 20, 2011
CUSTOMER SUCCESS: China's Bank of Communications Achieves Unified and ...
... five largest commercial banks, created a unified IT service management system for its Shanghai data center using solutions from BMC Software (NASDAQ: BMC) to significantly improve performance over its first ITIL® implementation 10 years ago. ...
Read more at: http://eon.businesswire.com/news/eon/20110518005248/en/BMC/BMC-Software/China-Bank-of-Communications
Thursday, May 19, 2011
CUSTOMER SUCCESS: China's Bank of Communications Achieves Unified and ...
... five largest commercial banks, created a unified IT service management system for its Shanghai data center using solutions from BMC Software (NASDAQ: BMC) to significantly improve performance over its first ITIL® implementation 10 years ago. ...
Read more at: http://eon.businesswire.com/news/eon/20110518005248/en/BMC/BMC-Software/China-Bank-of-Communications
Wednesday, May 18, 2011
CUSTOMER SUCCESS: China's Bank of Communications Achieves Unified and ...
... five largest commercial banks, created a unified IT service management system for its Shanghai data center using solutions from BMC Software (NASDAQ: BMC) to significantly improve performance over its first ITIL® implementation 10 years ago. ...
Read more at: http://eon.businesswire.com/news/eon/20110518005248/en/BMC/BMC-Software/China-Bank-of-Communications
Tuesday, May 17, 2011
Wellcome Trust Recognised by Computerworld as a 2011 Honors Laureate
"We have designed better processes based on ITIL v3 then automated these using cloud services from ServiceNow. As we run IT operations more efficiently, these savings allow our organisation to dedicate more funds towards its research programmes in ...
Read more at: http://www.prnewswire.com/news-releases/wellcome-trust-recognised-by-computerworld-as-a-2011-honors-laureate-121998473.html
Monday, May 16, 2011
Revealed: NBN Co's IT strategy
On page three, read why NBN Co prefers to deploy commercial-off-the-shelf software. On page four, read about NBN Co's focus on ITIL and other IT standards. Led by Claire Rawlins, NBN Co's IT team looks after the technology needs of 700 staff. ...
Read more at: http://www.itnews.com.au/News/257566,revealed-nbn-cos-it-strategy.aspx
Sunday, May 15, 2011
CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...
The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...
Saturday, May 14, 2011
ITIL-Powered RightAnswers Unified Knowledge Platform Goes Mobile
The software automatically recognizes which device is being used and customizes the view and output for that unit. For organizations with existing mobile applications RightAnswers Mobile can be seamlessly integrated to provide all of the functionality ...
Friday, May 13, 2011
ITIL-Powered RightAnswers Unified Knowledge Platform Goes Mobile
The software automatically recognizes which device is being used and customizes the view and output for that unit. For organizations with existing mobile applications RightAnswers Mobile can be seamlessly integrated to provide all of the functionality ...
Thursday, May 12, 2011
CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...
The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...
Wednesday, May 11, 2011
CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...
The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...
Tuesday, May 10, 2011
CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...
The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...
Monday, May 9, 2011
CA Technologies Receives Highest Level of ITIL® Certifications from PinkVERIFY ...
The CA Service Desk Manager 12.5 suite has been recognized by the internationally known and accepted ITSM assessment services PinkVERIFY and the Office of Government Commerce ITIL Software Scheme (OGC ISS). The CA Service Desk Manager suite achieved ...
Sunday, May 8, 2011
Survey Reveals 68 Percent Of Global Organizations Planning To Adopt Cloud Strategy
Axios Systems is the world's leading provider of Enterprise ITSM software. Benefiting from more than 20 years of development and investment, Axios Systems' core software solution, assyst, intuitively steers users through the ITIL processes. ...
Read more at: http://www.bsminfo.com/article.mvc/Survey-Reveals-68-Percent-Of-Global-0001
Saturday, May 7, 2011
Survey Reveals 68 Percent Of Global Organizations Planning To Adopt Cloud Strategy
Axios Systems is the world's leading provider of Enterprise ITSM software. Benefiting from more than 20 years of development and investment, Axios Systems' core software solution, assyst, intuitively steers users through the ITIL processes. ...
Read more at: http://www.bsminfo.com/article.mvc/Survey-Reveals-68-Percent-Of-Global-0001
Friday, May 6, 2011
Survey Reveals 68 Percent Of Global Organizations Planning To Adopt Cloud Strategy
Axios Systems is the world's leading provider of Enterprise ITSM software. Benefiting from more than 20 years of development and investment, Axios Systems' core software solution, assyst, intuitively steers users through the ITIL processes. ...
Read more at: http://www.bsminfo.com/article.mvc/Survey-Reveals-68-Percent-Of-Global-0001
Thursday, May 5, 2011
Panel: The Cloud Requires Fresh IT Skills
Today, CIO duties are largely centered around the management of information using industry processes such as the Capability Maturity Model Integration (CMMI) and the IT Information Library (ITIL). In the future, CIOs will have to think more about ...
Read more at: http://www.pcworld.com/businesscenter/article/227238/panel_the_cloud_requires_fresh_it_skills.html
Wednesday, May 4, 2011
HP Signs Services Agreement with Dollar Thrifty Automotive Group
Using products from its software suite, HP will synchronize DTG's technology infrastructure with the Information Technology Infrastructure Library (ITIL) Version 3 service management framework. This will help DTG improve information management by ...
Read more at: http://www.businesswire.com/news/home/20110503005683/en/HP-Signs-Services-Agreement-Dollar-Thrifty-Automotive
Tuesday, May 3, 2011
HP Signs Services Agreement with Dollar Thrifty Automotive Group
Using products from its software suite, HP will synchronize DTG's technology infrastructure with the Information Technology Infrastructure Library (ITIL) Version 3 service management framework. This will help DTG improve information management by ...
Read more at: http://www.businesswire.com/news/home/20110503005683/en/HP-Signs-Services-Agreement-Dollar-Thrifty-Automotive
Monday, May 2, 2011
German Federal Employment Agency streamlines its IT operating processes with ...
In the past, T-Systems worked with the Federal Employment Agency for three years to restructure all of the agency's IT operating processes based on ITIL (IT Infrastructure Library) and align its legacy IT landscape accordingly. ...
Read more at: http://www.wirelessweek.com/News/Feeds/2011/05/wireless-german-federal-employment-agency-streamlines-its-i/
Sunday, May 1, 2011
Softlib Announces iSolve v8 - Next-Generation Knowledge Solution for Service ...
iSolve is a Virtual Knowledge Base, allowing IT organizations, technology vendors and call centers to organize, add, share, discover and analyze use of federated knowledge from a single application, without moving information around. ITIL-compliant ...
Read more at: http://pr-usa.net/index.php?option=com_content&task=view&id=710633&Itemid=29
Saturday, April 30, 2011
Fox IT Takes ITSM, ITIL to the Cloud with ITSM 2.0
The shift to the cloud, especially single-server virtualization arguably intensifies the need for ITIL processes and with this excellent ITIL training and certification. While there are fewer serversâ€"and by extension less software that can get buggy ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/169434-fox-it-takes-itsm-itil-the-cloud-with.htm
Friday, April 29, 2011
Fox IT Takes ITSM, ITIL to the Cloud with ITSM 2.0
The shift to the cloud, especially single-server virtualization arguably intensifies the need for ITIL processes and with this excellent ITIL training and certification. While there are fewer serversâ€"and by extension less software that can get buggy ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/169434-fox-it-takes-itsm-itil-the-cloud-with.htm
Thursday, April 28, 2011
Softlib Announces iSolve v8 - Next-Generation Knowledge Solution for Service ...
iSolve is a Virtual Knowledge Base, allowing IT organizations, technology vendors and call centers to organize, add, share, discover and analyze use of federated knowledge from a single application, without moving information around. ITIL-compliant ...
Wednesday, April 27, 2011
ioko selects BMC software for iSMI
ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...
Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411
Tuesday, April 26, 2011
ioko selects BMC software for iSMI
ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...
Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411
Monday, April 25, 2011
ioko selects BMC software for iSMI
ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...
Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411
Sunday, April 24, 2011
ioko selects BMC software for iSMI
ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...
Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411
Saturday, April 23, 2011
ioko selects BMC software for iSMI
ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...
Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411
Friday, April 22, 2011
ioko selects BMC software for iSMI
ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...
Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411
Thursday, April 21, 2011
Hard facts on Software - A fresh look at SOA examples
Service-now.com recently launched a cloud-based offering that combines the best of everything â€" ITIL v3 with Web 2.0 technology and SOA â€" to provide a rich user experience to address a firm's problem management needs. To support Extreme Transaction ...
Wednesday, April 20, 2011
ioko selects BMC software for iSMI
ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...
Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411
Tuesday, April 19, 2011
ioko selects BMC software for iSMI
ioko, a firm specialising in designing, building and running technology platforms for telecom, media and entertainment companies, has selected BMC software to enable ioko Systems Management Infrastructure (iSMI), an integrated, ITIL-compliant service ...
Read more at: http://appdev.cbronline.com/news/ioko-selects-bmc-software-for-ismi-190411
Monday, April 18, 2011
CUSTOMER SUCCESS: Global IT Provider ioko Eliminates Client Downtime with BMC ...
ITIL® is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office, and is used here by BMC Software, Inc., under license from and with the permission of ...
Read more at: http://www.businesswire.com/news/home/20110418005291/en/CUSTOMER-SUCCESS-Global-Provider-ioko-Eliminates-Client
Sunday, April 17, 2011
SysAid's ITIL-Based Software Gains Popularity with Financial Services Firms
By Brendan B. Read, Senior Contributing Editor More financial services firms appear to be going to ITIL (IT Infrastructure Library), if at least one report from a supplier of ITIL-enabled software is any indication. Which means that these companies ...
Saturday, April 16, 2011
SysAid's ITIL-Based Software Gains Popularity with Financial Services Firms
By Brendan B. Read, Senior Contributing Editor More financial services firms appear to be going to ITIL (IT Infrastructure Library), if at least one report from a supplier of ITIL-enabled software is any indication. Which means that these companies ...
Friday, April 15, 2011
Industry Watch: Is ITIL any more relevant?
I asked him if the set of best practices for supporting business through its IT operations had anything at all to do with developers, and he said that ITIL is not about application development, although it does touch on it. Last month, I hosted an SD ...
Read more at: http://www.sdtimes.com/INDUSTRY_WATCH_IS_ITIL_ANY_MORE_RELEVANT_/By_DAVID_RUBINSTEIN/About_ITIL/35448
Thursday, April 14, 2011
Nimsoft Broadens Offerings With Unified Manager
Data center software specialist Nimsoft has introduced Unified Manager, a multi-tenant solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution. The new offering expands the ...
Read more at: http://www.datacenterknowledge.com/archives/2011/04/06/nimsoft-broadens-offerings-with-unified-manager/
Wednesday, April 13, 2011
Ruth Quinde Joins BKD
Quinde has more than seven years of experience performing system selections, implementations and training for financial and customer relationship management applications. She has her IT Infrastructure Library (ITIL) certification and is trained in ...
Read more at: http://pr-usa.net/index.php?option=com_content&task=view&id=690616&Itemid=30
Tuesday, April 12, 2011
Ingram Expands Services Portfolio With IBM, Intermedia, Fujitsu
They've basically been building solutions leveraging IBM hardware and software. There's a certain level of comfort dealing with a partner you know. I think that will be an attraction [to the new IBM services]," Bergerson said. ...
Read more at: http://www.crn.com/news/channel-programs/229401369/ingram-expands-services-portfolio-with-ibm-intermedia-fujitsu.htm
Monday, April 11, 2011
Ingram Expands Services Portfolio With IBM, Intermedia, Fujitsu
They've basically been building solutions leveraging IBM hardware and software. There's a certain level of comfort dealing with a partner you know. I think that will be an attraction [to the new IBM services]," Bergerson said. ...
Read more at: http://www.crn.com/news/channel-programs/229401369/ingram-expands-services-portfolio-with-ibm-intermedia-fujitsu.htm
Sunday, April 10, 2011
Nimsoft Broadens Offerings With Unified Manager
Data center software specialist Nimsoft has introduced Unified Manager, a multi-tenant solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution. The new offering expands the ...
Read more at: http://www.datacenterknowledge.com/archives/2011/04/06/nimsoft-broadens-offerings-with-unified-manager/
Saturday, April 9, 2011
Multi-Tenant Software unifies IT monitoring, service management.
April 8, 2011 - Nimsoft Unified Manager, combining infrastructure monitoring and ITIL®-based service management capabilities, helps service providers and IT organizations optimize delivery of IT services across internal and external IT infrastructures. ...
Read more at: http://news.thomasnet.com/fullstory/Multi-Tenant-Software-unifies-IT-monitoring-service-management-594373
Friday, April 8, 2011
Multi-Tenant Software unifies IT monitoring, service management.
April 8, 2011 - Nimsoft Unified Manager, combining infrastructure monitoring and ITIL®-based service management capabilities, helps service providers and IT organizations optimize delivery of IT services across internal and external IT infrastructures. ...
Read more at: http://news.thomasnet.com/fullstory/Multi-Tenant-Software-unifies-IT-monitoring-service-management-594373
Thursday, April 7, 2011
Nimsoft Broadens Offerings With Unified Manager
Data center software specialist Nimsoft has introduced Unified Manager, a multi-tenant solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution. The new offering expands the ...
Read more at: http://www.datacenterknowledge.com/archives/2011/04/06/nimsoft-broadens-offerings-with-unified-manager/
Wednesday, April 6, 2011
Nimsoft Broadens Offerings With Unified Manager
Data center software specialist Nimsoft has introduced Unified Manager, a multi-tenant solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution. The new offering expands the ...
Read more at: http://www.datacenterknowledge.com/archives/2011/04/06/nimsoft-broadens-offerings-with-unified-manager/
Tuesday, April 5, 2011
BMC Software Recognizes Partners for Outstanding Performance
RightStar Systems is a leading provider of ITIL®-based service management solutions for upper-middle market firms and government agencies. As a long-term BMC Software partner, RightStar has completed hundreds of projects helping customers design, ...
Read more at: http://www.businesswire.com/news/home/20110404006477/en/BMC-Software-Recognizes-Partners-Outstanding-Performance
Monday, April 4, 2011
BMC Software Recognizes Partners for Outstanding Performance
RightStar Systems is a leading provider of ITIL®-based service management solutions for upper-middle market firms and government agencies. As a long-term BMC Software partner, RightStar has completed hundreds of projects helping customers design, ...
Read more at: http://www.businesswire.com/news/home/20110404006477/en/BMC-Software-Recognizes-Partners-Outstanding-Performance
Sunday, April 3, 2011
SunView Software's ChangeGear® is Certified by ITIL® V3.1 PinkVERIFY™
TAMPA, Fla., March 15, 2011 /PRNewswire/ -- SunView Software today announced that ChangeGear®, a leading IT service management software, has been recognized for ITIL® V3 compatibility through PinkVERIFY from leading ITSM education and consulting ...
Read more at: http://www.prnewswire.com/news-releases/sunview-softwares-changegear-is-certified-by-itil-v31-pinkverify-118015214.html
Saturday, April 2, 2011
Kovair and nSolutions Partner to Enhance ITSM CMDB Automation nSolutions NOVA ...
This integrated product will provide customers automation of ITIL (IT Infrastructure Library) compatible IT Service Management with the Kovair ALM Studio with real time visibility and control of the IT infrastructure through NOVA. ...
Friday, April 1, 2011
The Road to Effective Capacity Management
Larry Klosterboer, author of ITIL Capacity Management, shows you how to break this complex discipline into simple, manageable steps that will quickly have you on the road to effectively managing your capacity. Following the basic guidance of ITIL and ...
Read more at: http://www.informit.com/articles/article.aspx?p=1693533
Thursday, March 31, 2011
The Road to Effective Capacity Management
Larry Klosterboer, author of ITIL Capacity Management, shows you how to break this complex discipline into simple, manageable steps that will quickly have you on the road to effectively managing your capacity. Following the basic guidance of ITIL and ...
Read more at: http://www.informit.com/articles/article.aspx?p=1693533
Wednesday, March 30, 2011
Kovair and nSolutions Partner to Enhance ITSM CMDB Automation nSolutions NOVA ...
This integrated product will provide customers automation of ITIL (IT Infrastructure Library) compatible IT Service Management with the Kovair ALM Studio with real time visibility and control of the IT infrastructure through NOVA. ...
Tuesday, March 29, 2011
Kovair and nSolutions Partner to Enhance ITSM CMDB Automation nSolutions NOVA ...
This integrated product will provide customers automation of ITIL (IT Infrastructure Library) compatible IT Service Management with the Kovair ALM Studio with real time visibility and control of the IT infrastructure through NOVA. ...
Monday, March 28, 2011
LiveTime releases iPhone client for Cloud based ITSM Service Desk and Help Desk
Supports remote, mobile acccess to Cloud (SaaS) and on-premise ITSM Service Desk and Help Desk applications from LiveTime and Novell. Newport Beach, CA â€" March 25, 2011 â€" LiveTime Software, a leading provider of SaaS and Cloud based ITIL 3 Service ...
Read more at: http://www.your-story.org/livetime-releases-iphone-client-for-cloud-based-itsm-service-desk-and-help-desk-236274/
Sunday, March 27, 2011
Application Performance Management Industry: ManageEngine's First ITIL-Ready ...
... systems, applications and security management software solutions, announced the release of ManageEngine (News - Alert) IT360 9.0, the company's first Information Technology Infrastructure Library (ITIL)-ready integrated IT management solution. ...
Saturday, March 26, 2011
ManageEngine New York User Conference Sells Out, Features Noted Analyst and ...
AUSTIN, TX--(Marketwire - March 25, 2011) - ManageEngine, makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions, concluded the company's first North American user conference in ...
Friday, March 25, 2011
ManageEngine New York User Conference Sells Out, Features Noted Analyst and ...
AUSTIN, TX--(Marketwire - March 25, 2011) - ManageEngine, makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions, concluded the company's first North American user conference in ...
Thursday, March 24, 2011
Application Performance Management Industry: ManageEngine's First ITIL-Ready ...
... systems, applications and security management software solutions, announced the release of ManageEngine (News - Alert) IT360 9.0, the company's first Information Technology Infrastructure Library (ITIL)-ready integrated IT management solution. ...
Wednesday, March 23, 2011
Application Performance Management Industry: ManageEngine's First ITIL-Ready ...
... systems, applications and security management software solutions, announced the release of ManageEngine (News - Alert) IT360 9.0, the company's first Information Technology Infrastructure Library (ITIL)-ready integrated IT management solution. ...
Tuesday, March 22, 2011
Newberry College to Host Women's History Author Valinda Littlefield
... makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions, today announced the release of ManageEngine IT360 9.0, the company's first ITIL-ready integrated IT management solution ...
Read more at: http://www.sys-con.com/node/1763364
Monday, March 21, 2011
LiveTime Unveils iPhone Client for Mobile Cloud Access
Newport Beach, CA, March 21, 2011 -- LiveTime Software, a leading provider of SaaS and Cloud based ITIL 3 Service Management (ITSM) and Service Desk software, today announced the general availability of its native iPhone client on the iTunes App Store. ...
Read more at: http://www.newsfactor.com/news/LiveTime-Unveils-New-iPhone-Client-/story.xhtml?story_id=111001XWFEWX
Sunday, March 20, 2011
SunView Software's ChangeGear® is Certified by ITIL® V3.1 PinkVERIFY™
TAMPA, Fla., March 15, 2011 /PRNewswire/ -- SunView Software today announced that ChangeGear®, a leading IT service management software, has been recognized for ITIL® V3 compatibility through PinkVERIFY from leading ITSM education and consulting ...
Read more at: http://www.prnewswire.com/news-releases/sunview-softwares-changegear-is-certified-by-itil-v31-pinkverify-118015214.html
Saturday, March 19, 2011
Verizon CaaS to Support SAP CRM: With Help from ITIL-Trained, Certified Help ...
By accessing SAP CRM and subsequent applications in the cloud, enterprises can benefit from easier and faster deployments, says SAP and Verizon. The SAP rapid deployment solution offers enterprises a ready-to-use combination of software, pre-defined ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/155592-verizon-caas-support-sap-crm-with-help-from.htm
Friday, March 18, 2011
Verizon CaaS to Support SAP CRM: With Help from ITIL-Trained, Certified Help ...
By accessing SAP CRM and subsequent applications in the cloud, enterprises can benefit from easier and faster deployments, says SAP and Verizon. The SAP rapid deployment solution offers enterprises a ready-to-use combination of software, pre-defined ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/155592-verizon-caas-support-sap-crm-with-help-from.htm
Thursday, March 17, 2011
SunView Software's ChangeGear® is Certified by ITIL® V3.1 PinkVERIFY™
TAMPA, Fla., March 15, 2011 /PRNewswire/ -- SunView Software today announced that ChangeGear®, a leading IT service management software, has been recognized for ITIL® V3 compatibility through PinkVERIFY from leading ITSM education and consulting ...
Read more at: http://www.prnewswire.com/news-releases/sunview-softwares-changegear-is-certified-by-itil-v31-pinkverify-118015214.html
Wednesday, March 16, 2011
SunView Software's ChangeGear® is Certified by ITIL® V3.1 PinkVERIFY™
TAMPA, Fla., March 15, 2011 /PRNewswire/ -- SunView Software today announced that ChangeGear®, a leading IT service management software, has been recognized for ITIL® V3 compatibility through PinkVERIFY from leading ITSM education and consulting ...
Read more at: http://www.prnewswire.com/news-releases/sunview-softwares-changegear-is-certified-by-itil-v31-pinkverify-118015214.html
Tuesday, March 15, 2011
SunView Software's ChangeGear® is Certified by ITIL® V3.1 PinkVERIFY™
TAMPA, Fla., March 15, 2011 /PRNewswire/ -- SunView Software today announced that ChangeGear®, a leading IT service management software, has been recognized for ITIL® V3 compatibility through PinkVERIFY from leading ITSM education and consulting ...
Read more at: http://www.prnewswire.com/news-releases/sunview-softwares-changegear-is-certified-by-itil-v31-pinkverify-118015214.html
Monday, March 14, 2011
ASG to Acquire PS'Soft, Leader in IT Asset & Service Management Solutions
Aligned on ITIL® best practices, it helps customers optimize the way they manage hardware and software resources. Functionality for IT financial management is also included within the PS'Soft portfolio. "With the introduction of virtualization and ...
Read more at: http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2011/03/14/prweb5161044.DTL
Sunday, March 13, 2011
Cash Converters joins BMC's cloud
The company said in a statement it chose BMC's Remedy On Demand SaaS solution because it offered functionality, Information Technology Infrastructure Library (ITIL) compatibility and the option of multi-tenancy to integrate with other global sites. ...
Read more at: http://delimiter.com.au/2011/03/08/cash-converters-joins-bmcs-cloud/
Saturday, March 12, 2011
Cash Converters joins BMC's cloud
The company said in a statement it chose BMC's Remedy On Demand SaaS solution because it offered functionality, Information Technology Infrastructure Library (ITIL) compatibility and the option of multi-tenancy to integrate with other global sites. ...
Read more at: http://delimiter.com.au/2011/03/08/cash-converters-joins-bmcs-cloud/
Friday, March 11, 2011
IT Manager
This includes -overseeing the day-to-day administration, maintenance and upgrade installations of computer stations and new software applications. •Help define, implement and enforce the ITIL service model, best practices, standards and procedures in ...
Read more at: http://www.bizcommunity.com/Job/196/11/132683.html
Thursday, March 10, 2011
IT Manager
This includes -overseeing the day-to-day administration, maintenance and upgrade installations of computer stations and new software applications. •Help define, implement and enforce the ITIL service model, best practices, standards and procedures in ...
Read more at: http://www.bizcommunity.com/Job/196/11/132683.html
Wednesday, March 9, 2011
Cash Converters joins BMC's cloud
The company said in a statement it chose BMC's Remedy On Demand SaaS solution because it offered functionality, Information Technology Infrastructure Library (ITIL) compatibility and the option of multi-tenancy to integrate with other global sites. ...
Read more at: http://delimiter.com.au/2011/03/08/cash-converters-joins-bmcs-cloud/
Tuesday, March 8, 2011
Cash Converters joins BMC's cloud
The company said in a statement it chose BMC's Remedy On Demand SaaS solution because it offered functionality, Information Technology Infrastructure Library (ITIL) compatibility and the option of multi-tenancy to integrate with other global sites. ...
Read more at: http://delimiter.com.au/2011/03/08/cash-converters-joins-bmcs-cloud/
Monday, March 7, 2011
iET Solutions Becomes the First IT Service Management Vendor Awarded OGC ...
Through the Office of Government Commerce (OGC), the APM Group has established an ITIL Software Scheme which allows software tool vendors to obtain endorsement for an ITIL based tool. Endorsement allows tool vendors to hold a valid Trade Mark License ...
Read more at: http://www.benzinga.com/press-releases/11/03/p906892/iet-solutions-becomes-the-first-it-service-management-vendor-awarded-og
Sunday, March 6, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Saturday, March 5, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Friday, March 4, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Thursday, March 3, 2011
DevOps Developments
While we look at ITIL is focusing on ensuring again a long-term sustainability of business service delivered by the deployed software. And I believe that creating actually a common set of information, one point of view for development side and for ...
Read more at: http://www.cmcrossroads.com/podcasts/13959-evolven-devops-developments
Wednesday, March 2, 2011
Cash Converters Chooses BMC Software's Remedy OnDemand SaaS
After a competitive tender, Cash Converters chose the BMC Remedy OnDemand solution because it offered comprehensive functionality, ITIL® compatibility and the option of multi-tenancy for Cash Converters to integrate other global sites as required. ...
Read more at: http://rfpconnect.com/news/2011/3/1/cash-converters-chooses-bmc-software-s-remedy-ondemand-saas
Tuesday, March 1, 2011
DevOps Developments
While we look at ITIL is focusing on ensuring again a long-term sustainability of business service delivered by the deployed software. And I believe that creating actually a common set of information, one point of view for development side and for ...
Read more at: http://www.cmcrossroads.com/podcasts/13959-evolven-devops-developments
Monday, February 28, 2011
New ManageEngine Applications Manager Automatically Adjusts Virtual ...
That's why ManageEngine, makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions, today announced automated provisioning of virtual resources is now possible with ManageEngine ...
Read more at: http://pr-usa.net/index.php?option=com_content&task=view&id=633832&Itemid=28
Sunday, February 27, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Saturday, February 26, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Friday, February 25, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Thursday, February 24, 2011
NetEnrich Teams Up With OPSWAT To Improve Endpoint Security And Privacy For ...
OPSWAT's OESIS Framework runs across various IT platforms and is an open development framework that allows the NetEnrich team to efficiently and cost-effectively detect, classify and manage thousands of third-party software applications across more ...
Read more at: http://www.bsminfo.com/article.mvc/NetEnrich-Teams-Up-With-OPSWAT-To-Improve-0001
Wednesday, February 23, 2011
MindTree inks two multi-million dollar deals
MindTree's service delivery model is based on MWatch for compliance to ITIL and combined with a robust transition methodology ensures a smooth transition to steady-state managed services. MindTree is a global IT and Product Engineering Services Company ...
Read more at: http://www.business-standard.com/india/news/mindtree-inks-two-multi-million-dollar-deals/426261/
Tuesday, February 22, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Monday, February 21, 2011
CUSTOMER SUCCESS: New York Health Care Provider Completes Data Center ...
BMC Remedy also enabled HHC to begin implementing ITIL®-aligned service management processes as part of their consolidation efforts. “As part of our consolidation program we began adopting ITIL for standard processes across the board,†said Keil. ...
Read more at: http://www.businesswire.com/news/home/20110221005231/en/CUSTOMER-SUCCESS-York-Health-Care-Provider-Completes
Sunday, February 20, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Saturday, February 19, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Friday, February 18, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Thursday, February 17, 2011
ITIL Certification Being Required in Support Employment: Example
Our growing client based in Manchester is currently looking for a Software Application Support Manager. You will ideally have worked in a SQL / .NET environment and have ITIL (or equivalent) certification. The role will be to guide the team in the ...
Wednesday, February 16, 2011
EasyVista Becomes First ITSM Solution To Achieve PinkVERIFY(TM) Compatibility ...
Pink Elephant's PinkVERIFY is the most mature and rigorous tool verification program in the world, and objectively assesses a software tool's verification on general, core, and integration suitability requirements for ITIL processes. ...
Tuesday, February 15, 2011
Behaviorally Speaking – Devops 101
ITIL has also resulted in significant improvements in how IT operations handles release management, service asset and change management (SACM). All of this is good news for development teams who want to rapidly build, package and deploy applications. ...
Read more at: http://www.cmcrossroads.com/behaviorally-speaking/13925-behaviorally-speaking--devops-101
Monday, February 14, 2011
Latest company news : ILX Group, Fidessa, Brady
Contracts with a government agency is for ILX PRINCE2, MSP and ITIL training and the current tranche is to be delivered by the end of this calendar year. ...
Read more at: http://www.ukcitymedia.co.uk/news/fullstory.php?id=1519
Sunday, February 13, 2011
ManageEngine ServiceDesk Plus Voted WindowsNetworking.com Readers' Choice ...
... effective network, systems, applications and security management software solutions, today announced that its ITIL-ready service management solution, ...
Read more at: http://www.sys-con.com/node/1708842
Saturday, February 12, 2011
Software Application Support Manager - SQL / .NET -Manchester.
... for an Software Application Support Manager. You will ideally have worked in a SQL / .NET environmnet and have ITIL (or equivalent) certification. ...
Read more at: http://www.silicon.com/jobs/view/it-services/software-application-support-manager-sql-net-manchester-61684147/
Friday, February 11, 2011
ManageEngine ServiceDesk Plus Voted WindowsNetworking.com Readers' Choice ...
... effective network, systems, applications and security management software solutions, today announced that its ITIL-ready service management solution, ...
Read more at: http://www.sys-con.com/node/1708842
Thursday, February 10, 2011
Service-now.com Instrumental in Sky IQ's Success in Cloud
Sean Harley, Sky IQ Technology operation director, will discuss how Service-now.com is helping Sky IQ provide better IT service built on ITIL process and ...
Read more at: http://it.tmcnet.com/topics/it/articles/143303-service-nowcom-instrumental-sky-iqs-success-cloud.htm
Wednesday, February 9, 2011
ManageEngine ServiceDesk Plus Voted WindowsNetworking.com Readers' Choice ...
... effective network, systems, applications and security management software solutions, today announced that its ITIL-ready service management solution, ...
Read more at: http://www.sys-con.com/node/1708842
Tuesday, February 8, 2011
Sky IQ Finds IT Success in the Cloud with Service-now.com
The Service-now.com enterprise IT service management platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive and ...
Read more at: http://www.prnewswire.com/news-releases/sky-iq-finds-it-success-in-the-cloud-with-service-nowcom-115552749.html
Monday, February 7, 2011
Bart Perkins: When it comes to its own systems, IT needs to practice what it ...
... is easy -- just install ITIL-compliant software," and "Since it's only an internal system, the extra work wouldn't get any recognition outside IT. ...
Sunday, February 6, 2011
Hurry to Get on The ITIL Certification Fast Track!
There is also more software that supports ITIL processes that by extension that also means greater ITIL adoption by organizations. Which means there will be ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/141955-hurry-get-the-itil-certification-fast-track.htm
Saturday, February 5, 2011
Hurry to Get on The ITIL Certification Fast Track!
There is also more software that supports ITIL processes that by extension that also means greater ITIL adoption by organizations. Which means there will be ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/141955-hurry-get-the-itil-certification-fast-track.htm
Friday, February 4, 2011
Hurry to Get on The ITIL Certification Fast Track!
There is also more software that supports ITIL processes that by extension that also means greater ITIL adoption by organizations. Which means there will be ...
Read more at: http://www.tmcnet.com/channels/call-center-certification/articles/140975-hurry-get-the-itil-certification-fast-track.htm
Thursday, February 3, 2011
Hurry to Get on The ITIL Certification Fast Track!
There is also more software that supports ITIL processes that by extension that also means greater ITIL adoption by organizations. Which means there will be ...
Read more at: http://www.tmcnet.com/channels/call-center-certification/articles/140975-hurry-get-the-itil-certification-fast-track.htm
Wednesday, February 2, 2011
Q&A: Tony Kerrison, CTO of ING, on How Cloud Computing is Changing IT
For example, within ING we're contributing information about processes for cloud environments, for instance, what's the cloud version of ITIL? ...
Read more at: http://www.banktech.com/architecture-infrastructure/229200251
Tuesday, February 1, 2011
ComSci Achieves PinkVERIFY Assessment; Company's IT Financial Management v1.9 ...
... developed as a best practice benchmarking service that seeks to validate that a software product meets basic functional requirements as defined by ITIL. ...
Read more at: http://www.sys-con.com/node/1697497
Monday, January 31, 2011
Cherwell Software CEO: We Don't Need An Exit Strategy
Cherwell's platform adheres to Pink Elephant and ITIL (Information Technology Infrastructure Library) best practices. Cherwell also promotes a patented ...
Read more at: http://www.mspmentor.net/2011/01/31/cherwell-software-ceo-we-dont-need-an-exit-strategy/
Sunday, January 30, 2011
ITIL Certification Needs Grow with Ricoh $300 Million MDS Investment
It will be building upon what it says is “its core foundation of industry-leading hardware and software technologies and document and IT-related services. ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/138966-itil-certification-needs-grow-with-ricoh-300-million.htm
Saturday, January 29, 2011
ITIL Certification Needs Grow with Ricoh $300 Million MDS Investment
It will be building upon what it says is “its core foundation of industry-leading hardware and software technologies and document and IT-related services. ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/138966-itil-certification-needs-grow-with-ricoh-300-million.htm
Friday, January 28, 2011
ITIL Certification Needs Grow with Ricoh $300 Million MDS Investment
It will be building upon what it says is “its core foundation of industry-leading hardware and software technologies and document and IT-related services. ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/138966-itil-certification-needs-grow-with-ricoh-300-million.htm
Thursday, January 27, 2011
ITIL Certification Needs Grow with Ricoh $300 Million MDS Investment
It will be building upon what it says is “its core foundation of industry-leading hardware and software technologies and document and IT-related services. ...
Read more at: http://www.tmcnet.com/channels/itil-certification/articles/138966-itil-certification-needs-grow-with-ricoh-300-million.htm
Wednesday, January 26, 2011
BMC signs IT service management deal with credit union
The United Nations Federal Credit Union (UNFCU) has signed an agreement with BMC Software to provide IT service management (ITSM), automation and discovery ...
Read more at: http://rfpconnect.com/news/2011/1/26/bmc-signs-it-service-management-deal-with-credit-union
Tuesday, January 25, 2011
Freelance Journalist Focus: Steve Cotterell
I am the assessor for the APM Group/OGC Project Management Software Endorsement Scheme. I am also the auditor for their ITIL Software Endorsement Scheme. ...
Read more at: http://www.featuresexec.com/bulletin/news.php?newsid=XQTEi
Monday, January 24, 2011
NetSol Technologies Achieves ISO 20000 Certification
ISO 20000, based on the ITIL V3 framework, is considered the foremost IT services management standard in the world. It provides a framework of integrated ...
Read more at: http://www.globenewswire.com/newsroom/news.html?d=211578
Sunday, January 23, 2011
Ricoh accelerates shift with global managed document services expansion
In addition, Ricoh has globally adopted the ITIL® services delivery framework, which is the most widely used approach to IT services management. ...
Read more at: http://whattheythink.com/news/48734-ricoh-global-managed-document-services-expansion/
Saturday, January 22, 2011
Ricoh Spends US$ 300m to Shift Focus to Managed Document Services
Using its core hardware and software technologies, the shift will see Ricoh focusing not just on the provision of hardware and software, but offering entire ...
Read more at: http://www.cmswire.com/cms/document-management/ricoh-spends-us-300m-to-shift-focus-to-managed-document-services-009905.php
Friday, January 21, 2011
Ricoh Spends US$ 300m to Shift Focus to Managed Document Services
Using its core hardware and software technologies, the shift will see Ricoh focusing not just on the provision of hardware and software, but offering entire ...
Read more at: http://www.cmswire.com/cms/document-management/ricoh-spends-us-300m-to-shift-focus-to-managed-document-services-009905.php
Thursday, January 20, 2011
ManageEngine Adds Hyper-V Support to Applications Manager
ManageEngine, makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions, ...
Read more at: http://pr-usa.net/index.php?option=com_content&task=view&id=594015&Itemid=33
Wednesday, January 19, 2011
ManageEngine Adds Hyper-V Support to Applications Manager
The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management ...
Read more at: http://www.sys-con.com/node/1679525
Tuesday, January 18, 2011
ManageEngine Adds Hyper-V Support to Applications Manager
The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management ...
Read more at: http://www.sys-con.com/node/1679525
Monday, January 17, 2011
IT Service Management Software features user-centric approach.
Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...
Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-features-user-centric-approach-589924
Sunday, January 16, 2011
IT Service Management Software features user-centric approach.
Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...
Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-features-user-centric-approach-589924
Saturday, January 15, 2011
IT Service Management Software features user-centric approach.
Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...
Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-features-user-centric-approach-589924
Friday, January 14, 2011
IT Service Management Software features user-centric approach.
Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...
Read more at: http://news.thomasnet.com/fullstory/IT-Service-Management-Software-features-user-centric-approach-589924
Thursday, January 13, 2011
LANDesk Delivers New Release of Service Desk Management Suite
Developed by the UK government and used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices and ...
Read more at: http://www.sys-con.com/node/1675606
Wednesday, January 12, 2011
Synaptics Selects Service-now.com SaaS to Automate IT Operations
"Service-now.com is the modern ITSM tool that can scale with our global growth plans while supporting our unique ITIL-based processes," said David Riley, ...
Read more at: http://www.prnewswire.com/news-releases/synaptics-selects-service-nowcom-saas-to-automate-it-operations-113265234.html
Tuesday, January 11, 2011
Synaptics Selects Service-now.com SaaS to Automate IT Operations
"Service-now.com is the modern ITSM tool that can scale with our global growth plans while supporting our unique ITIL-based processes," said David Riley, ...
Read more at: http://www.prnewswire.com/news-releases/synaptics-selects-service-nowcom-saas-to-automate-it-operations-113265234.html
Monday, January 10, 2011
IT Skills Report: Demand Growing for ITIL, Cloud, Security
The boom in cloud-based applications is likely one factor driving demand for JavaScript (+98% to 7919) and HTML (+85% to 8547). "Throw in the fact that the ...
Read more at: http://www.ebizq.net/blogs/soainaction/2011/01/it_skills_report_demand_growin.php
Sunday, January 9, 2011
29 New APIs: URL Shortening, Domain Registration and Email Marketing
LiveTime Software is a vendor of Cloud based ITIL Service Management and Help Desk software. The API allows developers to authenticate users, retrieve user, ...
Read more at: http://blog.programmableweb.com/2011/01/09/29-new-apis-url-shortening-domain-registration-and-email-marketing/
Saturday, January 8, 2011
IT Skills Report: Demand Growing for ITIL, Cloud, Security
The boom in cloud-based applications is likely one factor driving demand for JavaScript (+98% to 7919) and HTML (+85% to 8547). "Throw in the fact that the ...
Read more at: http://www.ebizq.net/blogs/soainaction/2011/01/it_skills_report_demand_growin.php
Friday, January 7, 2011
IT Skills Report: Demand Growing for ITIL, Cloud, Security
The boom in cloud-based applications is likely one factor driving demand for JavaScript (+98% to 7919) and HTML (+85% to 8547). "Throw in the fact that the ...
Read more at: http://www.ebizq.net/blogs/soainaction/2011/01/it_skills_report_demand_growin.php
Thursday, January 6, 2011
Case study: How McKesson develops software faster and better with innovative ...
You also talked about maturity and the various maturity models, be it CMMI, ITIL, or when you start getting into our world, we have to take into ...
Wednesday, January 5, 2011
LiveTime Software Gets Debt Funding
... LiveTime will use the funding to support its growth. LiveTime provides ITIL service management and help desk software via software-as-a-service.
Read more at: http://www.socaltech.com/livetime_software_gets_debt_funding/s-0033063.html
Tuesday, January 4, 2011
LiveTime Software Gets Debt Funding
... LiveTime will use the funding to support its growth. LiveTime provides ITIL service management and help desk software via software-as-a-service.
Read more at: http://www.socaltech.com/livetime_software_gets_debt_funding/s-0033063.html
Monday, January 3, 2011
DirectPointe Aligns With Quest Software to Enable Monitoring and Management ...
For the first time, infrastructure and application performance management is being incorporated with a full, ITIL-compliant SDM system. ...
Sunday, January 2, 2011
Linium Blasts Off with Apollo 13 ITSM and ITIL Simulation
... Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.
Read more at: http://www.prlog.org/11186454-linium-blasts-off-with-apollo-13-itsm-and-itil-simulation.html
Saturday, January 1, 2011
Linium Blasts Off with Apollo 13 ITSM and ITIL Simulation
... Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.
Read more at: http://www.prlog.org/11186454-linium-blasts-off-with-apollo-13-itsm-and-itil-simulation.html
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